Commitment to Client Service

The rapid growth of the Firm has stemmed from its commitment to providing professional services of the highest quality, combining technical excellence with commercial awareness and a practical, constructive and value creation approach.

To ensure that you enjoy a high standard of service, every lawyer of the Firm has a Supervising Partner, who will, where practicable, review and approve all outgoing advice and correspondence.  Where your work is to be handled by a lawyer, you will also be supplied with the name and contact number of the Supervising Partner, whom you are invited to communicate directly with at any time.

We strive to maintain the highest standard of practice through a process of selective recruitment, supervision and training.  Our lawyers’ knowledge and expertise are supplemented by a comprehensive library (including access to international electronic data base systems), which give them the information they need to deal with your business quickly and efficiently.  Our operations are supported by a substantial investment in up-to-date office technology which enables us to give you quality service at a reasonable cost.

In the event that you may have a complaint or concern about any aspect of our service, you should speak or write to the Supervising Partner concerned.  Our aim is always to ensure your satisfaction.

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